Dealership is covering the rust problem
Dealership is covering the rust problem
My 2005 Coupe goes in tomorrow morning. I was surfing the threads and I came across a thread by Andrew about the rust problems some crossfires have at the bottom of the door. I went outside and checked it out and sure enough the rail that holds the weather stripping in is completely rusted out (sorry no pics). I called up my Chrysler dealership 3 days ago and I got a call yesterday saying there will cover it under the 5 year rust warranty.
I'll update the thread when I get my XF back. They said it could take about 2 days.
I'll update the thread when I get my XF back. They said it could take about 2 days.
Re: Dealership is covering the rust problem
Originally Posted by andrew
the one thing i would ask... is to see the repair (once completed) less the weather stripping installed (to see the true quality of the repair).
I'm assuming that you're going with a fix?
Re: Dealership is covering the rust problem
Originally Posted by 04Fire
Agreed... make sure you check it before you drive away! I was one of (if not) the first to get the rust fixed under warranty (pics are in Andrews thread). They gave me two choices... 1. Replace both doors and repaint 2. Do a fix and if that doesn't work replace the doors.
I'm assuming that you're going with a fix?
I'm assuming that you're going with a fix?
Re: Dealership is covering the rust problem
They told me that the rust was not bad enough to replace the entire doors since it was only on the railing and underneath. He told me there body shop was going to "blast" of the rust put down a primer, coat it with some kind of rubber sealant then put there weather stripping back in. I will inspect the job when its done. They did tell me though if they do start working on it and it looks really bad or didn't notice something the first time they saw it (when they inspected it and took pics) they will call me back with those 2 options as stated before.
If its anything I hate its rust on a fairly new car! Hell any car for that matter.
Its an '05 and I don't want to be driving around the Titanic!
I'll keep you guys posted and hopefully this turns out ok with no problems. And again Andrew thank you for that post. I think you may have saved my doors!
If its anything I hate its rust on a fairly new car! Hell any car for that matter.
Its an '05 and I don't want to be driving around the Titanic!
I'll keep you guys posted and hopefully this turns out ok with no problems. And again Andrew thank you for that post. I think you may have saved my doors!
Last edited by darkXf1r3bill; 10-23-2007 at 01:39 PM.
Re: Dealership is covering the rust problem
Sorry for getting back so late.
I got the car back about a week ago and they did an outstanding job! It looks like it just came off the showroom floor. I'll get some pics up soon.
BTW..
I just got some Karmann stuff in the mail. 2 Emblems and 2 "KARMANN" stickers. Anyone have any pics or any good idea where to put them?
Thanks guys.
I got the car back about a week ago and they did an outstanding job! It looks like it just came off the showroom floor. I'll get some pics up soon.
BTW..
I just got some Karmann stuff in the mail. 2 Emblems and 2 "KARMANN" stickers. Anyone have any pics or any good idea where to put them?
Thanks guys.
Re: Dealership is covering the rust problem
Originally Posted by 04Fire
Glad you finally got her back!
And where'd you get Karmann emblems?! I want some.
And where'd you get Karmann emblems?! I want some.
Re: Dealership is covering the rust problem
Originally Posted by darkXf1r3bill
I went to Karmann's website and sent them an email saying how much I enjoyed the Crossfire. That's it. I got 2 emblems and 2 decals for free. Great Company.
Re: Dealership is covering the rust problem
Originally Posted by darkXf1r3bill
I went to Karmann's website and sent them an email saying how much I enjoyed the Crossfire. That's it. I got 2 emblems and 2 decals for free. Great Company.
Thanks.
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