Originally Posted by RPM
I just sent Chrysler an email regarding the rust issue on the Crossfires.
Basically I told them about the issue and asked what we should do, will it be covered under warranty, etc.
If you want to add fuel to the fire, do the same here:
http://www-5.chrysler.com/wccsapp/un...ull&category=U
Received a reply from Chrysler via email:
Thank you for contacting the Chrysler Customer Assistance Center
regarding the rust on your 2005 Chrysler Crossfire.
It is a dissatisfaction with the appearance of the paint finish on your
vehicle. It is unfortunate it has deteriorated as you have described.
We are showing that you are still under warranty for your vehicle. The
warranty coverage for paint is 3 years or 36,000 miles, whichever occurs
first.
We suggest that you give your local dealer the opportunity to assist
you. Their service personnel have the factory training, equipment and
information available to diagnose and correct concerns with our
vehicles.
Should you have any further questions, please feel free to contact the
Customer Assistance Center at 800-992-1997 for additional discussion.
Thanks again for your email.
Sincerely,
Jeni
Senior Staff Representative
Chrysler Customer Assistance Center
Funny, I did not tell them that my car had rust, I just told them that this is a serious issue among Crossfire Club members. I even offered to send them pictures, etc.
Guess I will get on the horn next.
