Originally Posted by onehundred80
I think that TSB's are covered during the warranty period if the customer complains of the problem and are paid for by the customer out of the warranty period.
Recalls are paid for by Chrysler at all times. These are generally problems of safety.
A window alignment is not covered.... unless you make them do what the TSB says and replace the nut that is required. I just went through this at the dealership and they told me the only way they could run this through the extended warranty is to order the nut. Actually 2 dealerships told me the same exact thing so it must be a fact. A TSB alone is not enough to get something covered under the warranty.
By the way, simply adjust the angle and length of your window and the water will stop. I had the same problem and a simple window adjustment worked for me. I didn't do it myself but I know a lot about this problem. Feel free to send me an email for more details.