Round Two - The Buyer Strikes Back

I was contacted by my salesman yesterday, imploring me to speak with them. I called back; they apologized again. I said that's cool. Car still doesn't work properly.
Apparently my email to Ford corporate, the Encinita's owner, facebook, my posts on here and my Yelp review yielded results.

The head mechanic took time to speak with me about the problem. After describing my car issue and explaining why I (we) believe its the I/C pump, he nodded his head and first thing out of his lips was "just like the Shelby's".

He explained the only difference is that Shelby's look at operating temps (for the most part) and that will throw a code (but we also agreed you could look at the car wrong and a code could be thrown lol).

They have the car; they are buying the part, they are replacing it for free.