Two days after getting my oil changed in my Crossfire I got an oil can icon plus the letters HI, which I take to mean the oil level in the crankcase was high. They also did not reset my service computer interval.

I checked the level when I got home and sure enough it is well over the MAX mark. About that time I got a call from the dealer wanting to know if I was satisfied with their service department. Well, told them NO, and the details, so I have to take the time to bring it back. What ever happened to - do it right the first time...

 

there's never time to do it right, but there's always time to do it over.

or just do it yourself.

 

It seems to me job pride is diminishing in America. I see this type of quality every day.

 

That was a common problem early on, when the cars first appeared in the showrooms. I would have thought they would have got the word out to all the service managers by now. But then, you are right, quality workmanship does seem to be going south as the dumbing down of the younger generations marches on.

 

Had the same issue with my first oil change. Had to return the next day. They did another complete oil change & filter, and got it right the second time. When they pay the oil change guy $ 7.00 / per hour you get what you pay for!!!

 

Yep. The same thing happened to me. The car takes 8.5 quarts and the service tech dumped in 9. The oil change guy was genuinely interested in how I know it was overfilled so I showed him how to check it from inside the car. I figure if D/C isn't going to train ALL their mechanics the least I can do I is show them what I know so they don't make the same mistakes twice.

 

You know, I keep seeing this dealer incompetence theme over and over again on this forum. I figure when alot of the dealers can't even get something as simple as an oil change done right the first time, what's going to happen if a real problem occurs?
I've had my car for nearly 10 months now. It's got 9,500 miles on it, and I've changed it's oil 3 times. (Easiest car I've ever had to change the oil) most expensive too!
Since I purchased my car from a dealer 9 hrs. away, I need to find one locally to service my car properly, but I'm scared to death to take it anywhere for fear of how it's going to be when I get it back.
Since I'm not driving it now because of the weather, it's not a problem. But as soon as the weather changes, I'm going to have to get busy and find a "trust worthy" dealer.
There aren't to many XFs in the greater Akron area that I know of, to get an opinion from their owners about their dealers. Only one that I've spoken to is "Buckeydad 42" but he has so few miles on his car, that I don't think he's had to take his car back for anything yet.
I've never had this problem before with any other car that I've owned. Why does it seem like Chrysler has "abandoned" one of the most expensive cars that it sells. I know as with anything, "you spend your money, and you take you're chances". But it seems when you buy a Crossfire, you're pretty much on you own, period.
This cars reputation is very fast becoming the "57 Plymouth" of the new millennium. Not for the cars lack of dependability, but for dealer incompetence!
Doesn't the Chrysler "Reps" that monitor this forum, ever pass the word along to the proper departments at Chrysler, that there is a general "skepticism" among the forum members about their dealers ability to repair these cars?

 

There are a few "great" dealer techs, but you need to work hard to find them. Changing the oil isn't rocket science and you should consider doing it yourself. If you aren't capable, it is an SLK in disguise and there are more than a few Mercedes Techs capable of the work. On the over all issue of serviceability...drive the car and enjoy it...and when the day comes for service plan on staying at the dealer and monitoring the work.