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Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

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  #921 (permalink)  
Old 03-05-2016, 05:39 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Chrysler just replaced the top on my '05 with 125,000+ miles on it. I received a call every week from a Chrysler Customer Service Rep during the three or four months that the top was backordered. Very pleased!
 
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Old 03-06-2016, 12:30 PM
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Smile Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by okilydokily53
Chrysler just replaced the top on my '05 with 125,000+ miles on it. I received a call every week from a Chrysler Customer Service Rep during the three or four months that the top was backordered. Very pleased!

Amazing! Glad they're still helping a few of us, especially over the 100,000 mile limit. Which State was your car first sold in? Do you know the original date of sale?
 
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Old 03-15-2016, 05:04 PM
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Angry Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

I bought my 2005 Roadster in 2006. The rear window became unglued in 2011 and Chrysler paid (with a $400 deductible) to have replaced. Just today, I noticed that the new top is becoming unglued so I called Chrysler again and they are refusing to do anything as they say the 2011 was a "one time courtesy". My argument is that they replaced the original top with another defective one with the same bad glue. I have asked to have the case escalated. If they choose not to do anything, I will be contacting an attorney.
 
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Old 03-15-2016, 11:11 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by Furgal
I bought my 2005 Roadster in 2006. The rear window became unglued in 2011 and Chrysler paid (with a $400 deductible) to have replaced. Just today, I noticed that the new top is becoming unglued so I called Chrysler again and they are refusing to do anything as they say the 2011 was a "one time courtesy". My argument is that they replaced the original top with another defective one with the same bad glue. I have asked to have the case escalated. If they choose not to do anything, I will be contacting an attorney.
I'm afraid you will be paying that attorney more than the cost of just replacing the top yourself (or better yet, using Tight1's very inexpensive fix!)

But if you do succeed, then many of us will be happy to hear it.....
 
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Old 08-31-2016, 08:11 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by P-J
Not looking to create more controversy but why is this limited to only the '05 model year? What about those who have a '06 -'08? Has anyone with one of these later years experienced this issue or is it somehow only occuring on '05s?
Yes, my 2007 Roadster had the back window start to separate starting in 2013.
Pete Jones
 
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Old 08-31-2016, 08:19 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by DB52
Yes, I believe my '06 had this problem as the rear window was replaced with a stitched-in-place vinyl insert (glued also?) in lieu of the glass window. I know it originally had the glass as the wiring for the defoster, although disconnected, is still in place.
But my top has other problems - the deck seam on the driver's side has seperated, beginning at the rear support and continuing toward the rear of the car. Not much of a lifecycle for a car with only 26K miles.
I glued the seam with Loctite Fabric glue using black duct tape as backer material. So far it has held through a 1K mile trip and a lot of rain. I've had this car just 2 months and am unimpressed with the top, as well as the cup holder, which broke on this last trip.
Top shops won't fix the seam but will gladly install a new top for $1,799, including installation. I'm saving my pennies...
I'm having the exact same seem separation on my 2007 Roadster top.
 
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Old 08-31-2016, 01:31 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

I did the top repair about a month ago with good results. The only thing I am not sure of is longevity?
 
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Old 08-31-2016, 02:06 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Zeracer, what adhesive did you use?
 
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Old 08-31-2016, 05:50 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Click on this link for info and do a search on this sire for crossfire rear window repair.
https://www.crossfireforum.org/forum/396080-post19.html
 
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Old 08-31-2016, 06:10 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

A lot of good info here. https://www.crossfireforum.org/forum...em-solved.html
I used 3M 08609 Window Weld and 08681 primer for the glass. I bought two glass suction cups at Harbor Freight for $8.00 each to hold the glass in place and used an old broom handle sawed in half to support the suction cups with towels. The only thing I did different from the others was to leave the masking tape in place until the glass was in place and scrape the excess sealer away from the fabric before it dried and the removing the tape. This saved a lot of scraping with a razor blade after it was hardened. I used i/2 inch tape and the followed up with 2 inch tape so I wouldn't make a mess of the glass. total cost was about $100.00.

It is difficult to tell it is not original.
 

Last edited by ZERACER; 08-31-2016 at 06:11 PM. Reason: spelling error
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Old 09-09-2016, 07:19 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

I just got off the phone with my local Chrysler dealership. Mine is a 2005 roadster with 49k miles sold in Wisconsin and was eligible for the replacement, but the warranty cutoff date was 11/14. The service manager told me they did a replacement in house in 2013 and it took their tech 2 days. He said the tops are all shrunk and it took forever to get it stretched out to close properly. So I am going to window weld mine back in. Should be a lot easier than replacing the top!

Also just so everybody knows, Chrysler has a central database the service guy can access that has all the warranty work done to your crossfire stored, no matter who owned it and where it was done. Just call and ask them for the info. They can also print out a build sheet if you do not have your original window sticker.
 
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Old 09-09-2016, 08:03 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by silamanajik
I just got off the phone with my local Chrysler dealership. Mine is a 2005 roadster with 49k miles sold in Wisconsin and was eligible for the replacement, but the warranty cutoff date was 11/14. The service manager told me they did a replacement in house in 2013 and it took their tech 2 days. He said the tops are all shrunk and it took forever to get it stretched out to close properly. So I am going to window weld mine back in. Should be a lot easier than replacing the top!

Also just so everybody knows, Chrysler has a central database the service guy can access that has all the warranty work done to your crossfire stored, no matter who owned it and where it was done. Just call and ask them for the info. They can also print out a build sheet if you do not have your original window sticker.
This assumes you believe what the dealer told you with regard to the top, others have had their top replaced since that time. I would try another dealer, you most likely will not get it fixed as Wisconsin is not in a specified State for replacement. Who gets it fixed though seems quite arbitrary at times though.
Also somewhere it is stated that the Monroney window sticker printout expires some five? years after the car is sold, which is a pity as many would have got this.
The warranty work is kept on file as is the service work done by dealers. It also will state what work was suggested and if it was done or not. All this comes in handy if they can use it to refuse to do warranty work.
You can still get a build sheet though I believe.
 

Last edited by onehundred80; 09-09-2016 at 08:24 AM.
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Old 03-21-2019, 07:44 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

I called the number and they informed that this recall does exist and some may benefit from it. You need the VIN and it takes 5 minutes. What do you have to lose? Unfortunately for me my 2005 Limited Roadster was originally shipped to Maryland and that state is not covered under the extended warranty. If that is the case with you - please search for the DIY video i shared of a gentleman fixing his top effectively. Good luck and THANK YOU KANE for providing the info.
 
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Old 03-21-2019, 08:46 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by HazMatt
I called the number and they informed that this recall does exist and some may benefit from it. You need the VIN and it takes 5 minutes. What do you have to lose? Unfortunately for me my 2005 Limited Roadster was originally shipped to Maryland and that state is not covered under the extended warranty. If that is the case with you - please search for the DIY video i shared of a gentleman fixing his top effectively. Good luck and THANK YOU KANE for providing the info.
I had mine replaced for a $400 copay BUT - they replaced it with an original model top which didn't last much longer and refused to replace it again when it failed. After that I reglued it every couple of years but finally gave up and got it replaced with a 3rd party top that has the window sewn in a pocket.
 
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Old 03-21-2019, 10:38 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Had mine replaced. No charge. Replacement window and top was perfect. Sold the red crossfire last July. Missed it so I bought a Safire Silver one in October. It had the top replaced by previous owner. This one was sewed in. Luckily my first one was originally delivered to Florida .......one of the states in the recall.
 
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Old 03-22-2019, 09:37 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Co-Pay? I didn't pay anything at Huffines Chrysler in Lewisville TX, I think it was a dealer charge unless something's changed since I had mine done about 5 years ago.
 
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Old 03-22-2019, 10:07 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by edmoncwheeler
Co-Pay? I didn't pay anything at Huffines Chrysler in Lewisville TX, I think it was a dealer charge unless something's changed since I had mine done about 5 years ago.
Mine was done about 9 years ago in FL. could have been a dealer charge.
 
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Old 03-22-2019, 10:47 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

I just picked up my top from the dealer under warranty and installed myself as they had no trained technician. No charge.
 
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