CrossfireForum - The Chrysler Crossfire and SRT6 Resource - My Parts Order Experience/Don't order parts from Chrysler Parts Center. com

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- - My Parts Order Experience/Don't order parts from Chrysler Parts Center. com (https://www.crossfireforum.org/forum/exterior-lighting/69346-my-parts-order-experience-dont-order-parts-chrysler-parts-center-com.html)

My Parts Order Experience/Don't order parts from Chrysler Parts Center. com

I had something fall off of a dump truck and take out the driver side fog lamp of my 2005 Chrysler Crossfire. I ordered an SRT front bumper, fender liner, fog lamp cover, and signal indicator from Chrysler Parts - Call 800-385-0735 for Genuine OEM Chrysler Parts Parts and Accessories about a month ago. They refused to process my order without a vin #. I explained that the bumper would not match the vin # on my car and I would rather not give them the number to avoid confusion. They sent me back an email saying that they needed to speak with me because the part# didn't match the vin #. ( REALLY, YOU DON'T SAY).

So I call them and speak with "Frank". He apologizes for the confusion and gets my order back on track.... (about two weeks past my original order date). He told me that the parts were in stock and that they would be shipping in about a week. I begged him to contact me by phone, email, text if there were anymore hold ups because I had a body shop waiting on the parts an holding a slot for me in the paint booth. He said no problem.

Two weeks later, I log on to see the status of my order and it says CANCELED. I call up and Frank answers and says the fog lamp cover is on back order so he Canceled the entire order. I mean, we are talking a $4 4in x 4inch cover is on back order so lets cancel $600 worth of order and refuse to ship an entire front bumper, the liner, and signal light that helps keep my car legal AND not tell the customer either.

Now, I always have issues with orders, so this isn't new to me. Ground Control gave me the exact same run-around with their rear camber arms....., we have them, we don't we have them we don't, you can buy them, you can't , yes you can, no you can't, so par for the course as far as parts for the crossfire go.

Can someone recommend a reputable site/store to order parts? I mean, not just order them, but a place that has them and actually is in the business of shipping them out?