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Old Aug 8, 2003 | 05:56 PM
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imported_mightyjlr
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Default Chrysler is annoying...

I am getting really frustrated and annoyed with Chrysler. They have a policy of leaving dealers and customers in the dark. I want to buy a Crossfire from my dealer. They are the only dealer I have found in my area selling at MSRP, with an available slot. I have only found a few others selling at MSRP, and their cars are already spoken for. The dealer I want to buy from has been doing a great job, and has excellent customer service, so that is another reason for buying from them.

Chrysler refuses to give them any information about when they might even be allocated their next Crossfire. Their previous Crossfire was allocated, and it took them a MONTH to get it from the port... it wasn't on a boat... it was sitting there for an entire month before the dealer got it. The dealership is probably 2 hours from the port at most. Crossfires have been in production since January... I refuse to believe that there is a shortage of Crossfires. There are probably hundreds of Crossfires sitting at port right now. There is no reason why Chrysler can't at least let us know when my car will be allocated.

My parents just leased a Lexus RX330 a few months ago... RIGHT when it came out. The dealer called someone up, got a VIN number, told us that the car was being loaded on the boat that week, and he gave us an exact date of delivery. I don't understand why Chrysler can't even attempt to do something similar.

My current Chrysler is coming off lease within the month. I had extended the lease a year, just so I could get a Crossfire. I can't be without a car once the time comes... I've been calling other dealers for any manual Crossfire in any color but red or white, and can't even find one. This is ridiculous. There isn't even somewhere I can call and complain to. You call up Chrysler, and they say it is the dealer's problem/responsibility Thats obviously not the case, as they have no information either, and if they did, they would give it to us.

I'm really disappointed.
 
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