Idaho makes a great point and I could not agree more. Most cities have specialty shops that were started by very talented tech's and provide far superior service to dealerships, one has to do some research to find the good ones but it isn't to hard. Most dealerships don't intend to screw up things but understand they really only want to sell cars and repair work is just a necessary evil, on the other hand independent repair shops only do repairs and that IS their only means of revenue - do or die.