Originally Posted by FPMartinez
I think you should escalate this through Chrysler Customer Relations, not Chrysler Financial. They only care that you make your payments on time. Look at your owner's manual. The customer relations contact information should be there. If the computer module was working when you first took it in, they need to take ownership of the problem. If that doesn’t work, get a lawyer.
Agreed. Yes, the computer is basically the 'brains' of the car. It receives and transmits signals to regulate fuel/air, idle, etc.