Originally Posted by maxxm
Unfortunately, many of them are not acting at all; they really do not know the facts. Do you run your business like that? I didn't think so...
You're right about that Maxxm. Actually I posted this before along time ago, but it's worth repeating.
The first time I went to the closest Chrysler dealer near where I live to buy an oil filter, they became very frustrated because they couldn't find it in their computer. Finally the parts Manager turned to me and said, (in a very condescending voice) Well after all, we aren't a "Dodge" dealer.
(Sorry for the post hijack).