Originally Posted by krusty_the_klown
Originally Posted by bobby
his answer was we tried to be carefull but were only human
I would tell him the same thing immediately after you smack him upside the head with a baseball bat.
He gave the car to his teenager to do some joy riding. I wouldn't give an inch on this one. Go to Christy's house if you have to.
something to think about
:
the real "baseball bat" is a letter. not an e-mail or fone call but a real, paper letter to the g.m. with copies shown and actually sent, to everybody you can think of up the food chain the the germans! wait 2 weeks then send the next one to the next guy up the chain with copies and so on. the jd powers-type consultants have a formula for how many real customers one paper letter represents and it's huge.
the dealer owes you big-time.
dan