Point made... to no avail.

I was upset when I wrote that and did use the wrong choice of words.

I was and have been learning more and more about how all this worked. So it wasn't actually a 'set up' as much as it was real inquiries as to the advantages of purchasing an extended warranty.

Bottom line: They lied 3X, mislead and successfully scammed me once on the Window Etching... which did receive a refund check for yesterday.