View Single Post
Old Dec 24, 2006 | 08:28 AM
  #19 (permalink)  
kardiac's Avatar
kardiac
Joined: Dec 2006
Posts: 35
Likes: 0
From: Atlanta, GA
Default Re: Premium Care plans

Originally Posted by Electric Messiah
If your the 2nd owner, you ARE able to get the 7/70 for a fee. I was 'told' from the liar Finance Guy that after 15k miles, the transfer fee would go up... $50.

1. I suggest the Finance Manager. Call, give vin and ask them to look you up right then.
- If they say you can't have it, they are lying. Call another dealer, rinse and repeat.
- If they all say you can't have it, then let me know and I'll give you my new dealer's #. You should be able to do this out of state.

2. Yes, you pay the dealer.
3. You can and probably should. May save you step 1.

I scanned a copy of my letter for you. Click the thumbnail to read. If your on dialup, be patient. The picture is large. 1275x1755



I hope this helps. DC phone number is at the bottom.
Here is what happened yesterday at the dealer regarding the transferring of the 7/70 warranty into my name. I spoke with the business manager who was a woman, and I explained to her what it is that I would like to do, she looked up the last 8 of my vin# and starred at the computer for a minute before telling me that I only have 3/36 available. That's when I broke out the letter you provided me, and a E-mail response from Chrysler-warranty admin, as well as the page in my warranty booklet showing that this was not true, and that I needed to get this process started today to preserve my right to transfer. Again she showed me the computer screen where it only showed 3/36. I pressed here to take my info down, take my credit card payment TODAY! And provide me with a receipt of payment for the 7/70 transfer and she took it, Gave me a sign receipt with here name on it, I have my credit card receipt. Her response is that she will try to input the info on tuesday morning and see if the system will take, yea right!!! I will follow up with the warranty-admin on tues evening and press until this process is completed. I just wanted to make sure that my 30 days did not run out playing around with these people. I'm sure she was surprise with all the documented info I had provided here AFTER she told me that this warranty was not available to me . I will keep you and the board informed as I fight for what is right. Thanks for the info you provided me.
 
Reply