Pat, if it was from Alabama, and it listed Firebase, then I'm sure it was "our" very own Firebase. (Could there ever be another?)
If I remember correctly, he was having some sort of electrical problems that the dealer was turning a blind eye to, and Firebase never was one to take things lying down.
Firing off a video complaint to his states attorney generals office sounds just like his modus operandi, for being ignored by his dealer.
Good for him.