My luggage arrived within days of my signing the deal. It may have to do with the dealer. No matter how much I might complain about Chrysler marketing, Chrysler and their local dealerships, here in the Northeast, have been excellent. I have received better and more knowledegable service from Dodge/Chrysler, with my ex Durango, than I have from Porsche, BMW, Acura and frankly...Mercedes.

I would have leased another Durango, but Chrysler marketing screwed up again and did nothing to keep a customer. They tried to gouge me because my lease expired as they were releasing the new Durango. So I leased a Pilot and am extremely happy with it. It is sad that the German marketing would rather spend far more dollars getting a new customer than the far less it costs holding on to an old one. Needless to say I was happy when my son wanted a Crossfire. It allowed me to give back to Chrysler for the way they and their dealer treated me.