Originally Posted by pongo-pilot
All I'm asking for is fair, courteous customer service . . . is that really too much to ask for?!
Not at all, I have run Audi's for 16 years now, and just about to order another one.
All I can say is you are right, Audi customer service is second to none.
Our Chrysler dealer has recently closed and all work has been transferred to our local Merc dealer, so I will soon find out what the service is like.