Originally Posted by toolroom
I bought my '04 Crossfire off the showroom floor on March 29, 2004. I'm nearing the end of my 3/36 bumper to bumper warranty so I decided to try one last time to get the re-occurring problems fixed (drivers side seat heater 4th time, squeaking spoiler 2nd time). So I get to the dealer and he tells me my 3/36 warranty expired 10/25/06 because my car was put into service 10/25/03, four months before I purchased it new!
I contacted DC and was told that I needed to take it up with the dealer because their records show that the dealer put my car in service on that date for demo purposes. While the car had 381 miles on it when I bought it the dealer assured me it had a full warranty from my date of purchase. My invoice shows the car as new and makes no mention of any demo status. I live in Northwest Indiana. Do I have any recourse with the dealer or DC!
Have you looked at your original paperwork? You should have a service contract with the Premium Care Plan Provisions. It has an effective in-service date on it as well as an expiration date. If the effective date is 10/25/03 on the contract, you probably don't have much recourse. If for some reason the contract states 3/29/04 than you have a strong case.