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Old Mar 30, 2007 | 01:16 PM
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ben47
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Default Re: Going to Dealer, What Do I Tell Them?

Originally Posted by xfire2005
I believe TSB's are fixed for free.
Your car still being under warranty determines what is fixed at no charge to you, not a TSB.

Getting your car fixed for free has nothing to do with a TSB. A TSB s not a recall, which is a free repair. A recall may have a TSB
to aid the tech on how to correct a problem and what parts are needed.

A TSB is a Technical Service Bulletin, which provides a tech information on a specific issue that may need special instructions to aid
in the repair. It can range from serious issues to cosmetic care... i.e. transmission pops out of first gear or something as simple as
how to clean chrome wheels.

Knowing about TSB's on your car helps you know if the dealer is pulling the wool over your eyes and shows them you are
a knowledgeable consumer.

Some advice... never walk into a dealership and tell them something is wrong and has a TSB on it. Simply tell them what is wrong
with your car and listen to what they say. Then and if you think you are getting a run around, ask, "what about TSB # --- which
you think may or may not cover the problem. No one likes a not-it-all, you are not the mechanic and just like doctors, they do not like
it when you self diagnose a problem.
 

Last edited by ben47; Mar 30, 2007 at 01:51 PM.
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