Originally Posted by msheredy
Chrysler, for one, doesn't program the keys. Mercedes programs them. When I got my replacement key the address on the package had the address from a Mercedes in Texas.
I would get a contact from Mercedes dealer (forget Chrysler for now). Go to the dealer with the key and your vin number. They will more than likely have to send the key out but this will ensure that you are having it done correctly the first time.
I have also talked to the mb dealers service manager and he said that they are not authorized to do anything on my car so I'm in a bind with that to...