My dealer didn't know anything. The first time i got in a Crossfire and was checking it out. I couldn't figure how to unlock the doors from the inside. The button on the console looked like a widow lock button to me. Be we figured it out after her read tha manual for 10 minutes. Also he didn't know how to open the hatch. He was looking for a release button, because the handle on the hatch didn't work because the doors were locked.