I think he is talking about the W5W lamps !
It took me about half an hour to change both last time I changed them ! I didn't find anybody with small hands, and mines are pretty big... So I had to find a way to do it !
I've used different tools but i can't remember the english names.. Just classic tools kind of like those:
http://perso.orange.fr/yannick.fetre...ges/pinces.jpg ...