Old Apr 18, 2004 | 01:18 AM
  #1 (permalink)  
AZ Outlaws's Avatar
AZ Outlaws
Senior Member
Joined: Dec 2003
Posts: 1,186
Likes: 2
From: Mesa, AZ
Default Help... Engine Oil "OVERSERVICED" By Dealer!!!!

Help!!! I need advice from some of the XF techs or anyone else that may have an input. The dealer overserviced my engine while doing an oil change. What harm to the engine may result and what should I do to protect myself from damage that may happen down the road as a result of what happened???

I had my oil changed last week by the dealer. We just got back from a 700 mile roundtrip juant across parts of Route 66 and then back home. Over half way through the trip I checked the oil using the in car oil level indicator system. To my surprise and horror it said "HI". I immediately pulled the dip stick and sure as hell the oil level was past the top red plastic portion of the dipstick, way too high!!!

I watched the "Oil Monkey" at the dealership for the last 20 minutes of the oil change. He put a quart in, waited and then looked in the car for a few seconds. He did this three more times. I was wondering what he was doing??? Why wasn't he just putting in the required amount of oil, close it up and check the dipstick???

I now realize what the"idiot"may have been doing and why the oil change took too long... he was putting in a quart of oil, waiting a few minutes and then checked the oil level using the in car oil level indicating system!!!

I'm taking the car back to the dealer and showing them the overservice condition. I'm going to demand they drain the oil, reservice and install a new filter. I also want the engine completely inspected and a letter from them acknowledging that they overserviced the car in case there are any engine problems down the road.

Note:
I have been pretty vocal in the past about the clowns at my dealership and their ineptness. Out of courtesy to them, I haven't revealed their identity on this forum. This is the last sraw... I've had it with their **** poor attitude, lack of knowledge of this car and unwillingness to listen to what I have to say...

I advise anyone in the Phoenix area to shop elswhere and not to buy or have a car serviced at

"DELETED"

until they clean up their act....
 
Reply