crossfiretech
Thanks for your input.
I "hope" it is only a "half quart" over serviced because that's a big jump from where it should be reading on the dipstick to over the top of it to where the braided metal starts. The in-car oil level indicating system reads in one quart increments, right? If that's the case, then car is more than a half quart over serviced. If the oil guy was checking the oil level the way I described, it would be very easy to overfill the engine. We'll see tomorow when I take it back.
What damage usually results from an overserviced engine? What should I look for? How soon before the damage that "may" have been caused "could" show it's ugly head? What should I have them look at, oil leaks from blown seals, anything internal etc?
You will look like a crazed ahole if you go in there screaming about a half qt.Talk to the service manager and tell him you want a crossfire tech on the car every time in.Some people wish they had your problems.
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You are right... no one is going in there screaming but if I have to get **** so be it. They will at least sit there and hear what I have to say. I am tired of people rolling their eyes and looking at me like I'm stupid whenever I try to talk with them about the mechanics of the car. Being an ahole is a two way street and can come in many forms from "me" as well as "them".
I spent 24 years in the aircraft maintenance field and am well aware of the flight crew/maintenance relationship. No mechanic likes to hear a "no-it-allh pilot or flight engineer "tell" them how to fix a problem... the same holds true for you folks in the automotive business, I'm sure. They fly it/we fix it was the way we did business. Give us a good description of the write-up and leave the trouble shooting to usc wefd get it fixed or go back and resolve the issue to the satisfaction of the flight operations folks with involvement from the Chief of Maintenance and the Chief of Flight Operations if needed. When something did go wrongc people were held accountable for dereliction of duty and paid a price to include loss of pay and reduction in rank if the situation called for it.
Nothing in this world is perfect and mistakes do happen but I'm sorry... this is a business that is providing a service for which I am paying. They are supposed to know what they are doing. If they screw up fine... listen to my complaint and compensate me for the aggravation and my time they wasted with a free oil change or something the next time I come in. I am just plain tired from the lack of customer service... ask just about any women how they get talked down to by "automotive specialist". Most would do most anything than have to take a car to the shop.
It doesn't look good when a dealership can't get a "simple" oil change right and yes, no matter how many of us think this is a special car... it is still only an oil and filter change... not rocket science. I would very much "like" a Crossfire trained mechanic do "all" the work on the car, including the oil change... but IMO that is not practical from the dealers point of view. How would your dealership handle many customers requesting a "real" mechanic service the oil on their car? When you think about it, that guy with a lowly Jeep Wrangler (I have one of those too) should get a real "mechanic" to service his oil too... the dealership won't be "fixing" many cars operating that way.
Some may think I'm over reacting and say I am making a mountain out of a mole hill... I don't think so. I am tired of the hassle I go through whenever I take this car in. IMO two trips to the shop for an oil change is a complete waste of anyone's time. We'll see what happens and at the very least I hope the next oil change is on the house......
The bottom line is, I am the person who bought the car and pays the bill which in turn helps provide a livelyhood for the people at that dealership. Until such time that I start receiveng good service and customer realations from them... I will continue to advise people to shop elsewhere for a car. Sorry for the rant, that's just the way I feel... and sorry if anyone disagrees.
PS: My intent of coming back to the thread this early on a Sunday morning (0545 AZ time) was to edit and tone down my first post. However, after reviewing the situation as I write this... I'll leave it posted as is, maybe the dealership will see this and get their act together... or just continue rolling their eyes whenever they see me coming.
(C Mc... it took over and hour)