Ben47 those I did print out those repair orders and took them with me! They were very helpful and I really appreciate you posting those. He looked at them first thing and knew exactly what he was dealing with. I actually referred to you as "my friend who had the same problem with his xfire". Its still a shame they tried to put it off by telling me all is well though. Oh well thats 5-star service I suppose. Thanks again all your info. really saved me time and money!