It is a simple adjustment the dealership can provide. If they need specific information on it, tell them to look up:

TSB Number 23-023-03 Dated October 17, 2003

I have a copy of it in my hand as we speak.

It is not "normal" for the vehicle to have wind noise, however some were just not adjusted properly from the factory. It covers all builds as it is not a defect but an adjustment. I checked to see if my window was going up too high, that is not the case on my car.