Originally Posted by DFWSBR
There wouldn't be enough time to pull up tsb's on every vehicle ever made, and notify each customer who may or may not have an issue.
To clarify: I did not in any way mean to suggest that dealers should contact customers when TSBs come out. What I do believe is that they should take reasonable steps to become familiar with what TSBs are out there and be prepared when customers show up with problems that are covered by the TSBs.