Originally Posted by Brent
...I called my service manager today for an update after waiting a month, only to be told that he no longer works at the dealership...
I was wondering if Mike had taken off. I had an appointment a couple weeks ago that Mike had set up. When I went to drop it off he wasn't there so another service writer said he would take my car in. It was a few minutes into the write-up when he said that he would be handling my car from now on. I didn't think anything of it at the time till you wrote this post. I was helped by a fellow by the name of John K. He was really nice and called me when he said he would. All in all I think he is a good alternative to Mike.
Was your car in there for a supercharger replacement? They told me that they had one in there where the supercharger pulley sheared off.

They ended up replacing the entire supercharger assembly.