Gotta love this forum. Even those who have "defected" and got rid of their Xfires, can't seem to let the forum go! LOL
To that I say, "WELCOME errr...back???" This forum has all kinds of CAR PEOPLE, young, middle aged and born again oldsters. Gus, gals and CAR PEOPLE from around the world.
The one thing that does seem to irritate the Xfire purists is when a "defector" starts bad mouthing our babies. Just like with our families, we can complain about them, but don't you say something bad!
Bottom line is when you purchase a ride, sometimes you get a peach and sometimes a lemon. Dealers are no different. I personally have had very good luck with my local dealer over the last 10 years. I have had 3 different Chrysler vehicles during that time. Any issue that came up was corrected (sometimes it took more than one visit) and sometimes I had to tell them repeatedly what was wrong. But I have to say overall they have been the best of all the dealers I have dealt with. Over the years I have bought over 20 new cars both import and domestic. I have had my share of peaches and unfortunately lemons. Not always the car, often it was the dealer.
My previous car I traded in on my SRT6 was a BMW Z4. In the 1 1/2 years I had it I have to say I was not impressed with the service I got from a "top rated" dealer. Oh sure, there was free coffee, donuts, juices, soft drinks and water. The waiting area had a nice Plasma display to watch while they worked on the car. But the service was not as good as I get at my Chrysler dealer. Their hours were short and rigid (closed at 6 PM) and Mon-Fri only. In contrast, my Chrysler dealer's service dept is open 7 days a week and til midnight Mon-Fri (no appointment needed). With my Z4 I always had to wait for parts when I needed them and worse of all everything was done by appointment. Unless the car was broken and couldn't be driven, you had to have an appointment, sometimes a week or more later. Never once was I offered a loaner and more than once I had to point out that they were overcharging me (not for service, that was free, but accessories and a new run flat tire...that's another story).
Does this mean all BMW dealerships are bad? Absolutely not, but making blanket statements about ALL cars and dealers is certainly not correct either.
I agree sometimes there is some sniping that goes on amongst members, but the fact is we all love cars. As individuals, some more than others.
Long live the Crossfire Forum!!!