This post is a month and a half after the fact, but thought I'd share my experiences. In the beginning...

I'm taking my '05 Alb. white Limited XF (with 6 speed) to the dealer for 15k service, carefully driving through the packed lot, to pick up my guaranteed loaner (one of the perks for owning the XF). The dealer is Rothrock in Allentown.

Apparently the stars, sun and moon align, or I have a momentary lapse of reason, but I SWEAR the pole jumped out in front of me.

WHAMMO! I hit one of those square light posts and V the front end right between the passenger side headlight and engine compartment, stopping me dead in my tracks and spilling parts and liquids everywhere. I figure my speed at 7 - 8 mph, so no airbags - in fact, didn't even feel it.

So, instead of going into service, it goes to the body shop. Next day they call and say it looks like a 2-3 week job. I'm on vacation the next week, so only a week or so until she's back.

After the second week, another call. Dismantled the front and found more damage. Need to order a lot of little parts that were broken.

Fast forward to 1 month after accident and I go to the dealer who is now covering the cost of a loaner since my insurance coverage for loaner ends. Dealer provides - no questions asked.

I go into the shop and there she is, splayed open like the crash investigation of the space shuttle. Broken parts on one side, new parts and painted body work on the other, taking up 2 bays in the body shop.

I meet with the manager (again) and the tech doing the repairs. They seem genuinely concerned, point out all the repairs they are doing to make it "better than new!" They did additional paint on the undamaged fender and doors to get everything to "color match" All parts are new and factory-direct (hence all the time required). No gray - or third-party stuff.

The insurance is covering everything (except deductible) and the body shop manager keeps me posted (now that I'm into the 6th week). They checked the frame, did a 4-wheel align, and will now do the service I was originally in for.

So, I should get her back this week and will let everyone know the outcome. They guarantee the body work "for life," so they claim "better" than original. I certainly hope so!