Old Aug 10, 2007 | 05:52 PM
  #1 (permalink)  
Michelle's Avatar
Michelle
Joined: Jan 2007
Posts: 45
Likes: 1
From: Stockton, MO
Default Bad Chrysler Warranty - BEWARE discontinued parts!!

OK all - beware - and if you know how to help me - please let me know - I love this car!

I have a factory 3 year 36k bumper to bumper warranty on my '05 Crossfire Limited. I posted last week about an interior light problem.

The problem is, the upgraded module will not work completely in the vehicle, and now that the lights inside work, the rear tail fin will no longer work.

Chrysler Corporate told me: "it is your responsibility to go to someone that manufactures the part aftermarket, or go to a salvage yard and pull one out of a crashed vehicle, pay for it out of pocket, bring it to your dealer and pay to have them install it - then if anything goes wrong with the vehicle, your warranty is void".

I was advised by this same Chrysler employee "Josh" that "Chrysler no longer manufactures this part, so we can not help you with a replacement part".

ON A 2005!!!

I am in the process of filling out consumer protection paperwork.

Anyone that is an attorney that thinks they can help me - have at it. I am so at a loss right now. I have asked over and over again for cooperation, and it is not happening - I have a stinking factory warranty!

I live in MO and bought the car in MO - it is a Certified Chrysler Vehicle.

Please help!

Michelle
 
Reply