Originally Posted by xfirejunky
I was just at the Chrysler web page and they're calling it a "Customer Satisfacation Notification" Is this the new name for a Recall or is this just a voluntary repair to some cars? I've never been invovled with a recall so I never seen a recall letter before.
Recalls are generally when the government gets involved. Someone died because of XYZ. This is just an issue where a coolant hose can rub on the fan casing and eventually rub a hole into the coolant hose. Which eventually could cause the coolant to leak out.
You would smell / see this before it ever had a chance to ruin a motor or disable a vehicle. However the "service bulletin" it is out there to make a simple adjustment to prevent this from ever happening.
This isn't a huge issue, it only effects some vehicles outlined in the Service Bulletin. All in all, get yours checked out so you don't have to mess with it later =)