Definitely another dealer - I just took mine in yesterday, dealer covered it no questions asked at all. In fact, they said they have seen the issue before - if your dealer needs help, have them call Jacksonville Chrysler Jeep Dodge body shop in Jacksonville, FL and they can tell them how to do it.

My dealer just took photos, sent it to Chrysler, and ordered the part once they got confirmation from Chrysler that it was covered. Chrysler even covered the shipping tape residue on an interior panel that the dealer didn't think would be covered!