I just need to vent for a minute. :evil:
I love my dealership...those guys have taken very good care of me through the purchase phase and well into the warranty repair phase. But now, after almost 9 months and 17K miles, you'd think that DCX and their dealerships would have their acts together much better. They tell me that my car is "special" but it's almost a joke. I know I was the first XFire sold at the dealership, so I am the first to encounter every little problem, but I'm getting tired of being the guinea pig for every little DCX detail like:
:cry: I still get coupons for $23 oil changes mailed directly to me that they tell me I can't use when I get to the dealership (yeah, I know, I can push it, but that's not the point).
:cry: I get a letter saying it's time for my 15K service, but I think I'm learning (along with them) that there is no 15K service for a XFire...there's Schedule A Service and Schedule B Service only. And the service guy didn't know to check the odometer with the two little wrenches to figure out that it was almost time for the Schedule B service and not the Schedule A.
:cry: When we get to the service office, there is no Crossfire Schedule B List in the computer. So the service rep has no idea what to charge me. He literally had to use the Schedule B list in my manual and try to figure out what stuff costs, like an oil change and a new evap/air filter (because I complained about a chemical/freon smell when I turn on the A/C). He quoted me $213 which includes a 10% discount because I was complaining about not getting the $23 oil change. I have no idea if this is a great price because he left out all the tiny charges like rotating tires, or if this is a bad deal because I don't need an evap/air filter.
I'm willing to pay extra for being a "dumb girl" (if it really mattered, I'd take a basic mechanics class). But when the dealership seems even dumber than me, that's just scary. :shock:
Thanks for letting me vent. Now, I can go back to having a blast in my XFire and leaving all my cares behind!
