17k!!! That is a lot of miles! haha

Ok back to your issue. How many crossfires do you think they have sold? How many of those have actually had more than 1 oil change? I've only had one and I did mine at 6k! I only have 6800 miles now, and that was over a month ago.

The truth is, most dealers are still learning as they go. Unless the computer systems tell them to do something different, they are going to do what is common first. They will learn. Just work with them and they can work with you

The oil change discounts you receive I guess could be corrected at the dealership level. All that stuff is automated when you purchase the car from them. It is to keep customers coming back to there shops instead of going elsewhere. More of a reminder than a discount.