I really appreciate all the efforts to make the CDs available to folks without them. I finally took the approach with my dealer that, since I have the remainder of the 3/36 new car warranty and it covers the radio and the Nav feature doesn't work, then I want to make a warranty claim.

it must have worked because they called me back and said the set was ordered under warranty and would be in next week.

Now that's a better problem resolution than the luggage challenge. My backside still hurts from that one. (inventory reduction cars not eligible blah, blah, blah...)