Originally Posted by MAYAman
Sooooo I have mentioned about my perfectly good brakes gouging a very large groove into my rotor. Had to get everything changed at my expense. They said that brakes are only covered for 1 year. Is this true?
Brakes, Rotors, Pads, Linings, Drums, Wiper Blades, Clutch, Windows, Wheel Alignment and Wheel Balancing. 12 months or 12,000 miles.
- Sorry man, it's time for some drilled/slotted rotors and Rotex Gold Pads ($400) gotta keep an eye on them brakes - especially when they give a grinding noise.
Originally Posted by MAYAman
Also as for the TSB, I mentioned the TSB on the headlights and they said they don't have to change them because TSBs are only issued on a corporate level and don't apply to dealers and that in fact they don't have to adhere to any TSBs. WTF?
Chrysler just replaced both my headlamp assemblies this week under warranty.
I called and they said to bring it by, they took some digital pictures, wrote it up as delaminating and condensation (one was real bad, the other only a very small spot) and sent the picture to a district manager who gave the OK to replace. I even got a free car for the day while they did the work.
Very Nice!!