The elements in the upper portions and lower portions of both seats failed along with the control module. My dealer said that they are not in the auto upholstery business and had both seats changed entirely. Many here who have the "heated seats issue" received different fixes for the problem , either having the particular portion of the seats replaced to just having the heating elements replaced. Needless to say they had issues after the fixes, covers not replaced properly and mismatched seats.

My steering wheel started showing some wear and the Dealer just replaced it under warranty.

The cigarette lighter module went out, and when the Tech fixed the problem and was replacing the bezel he accidentally put a small gouge in it. Service Manager & Tech came out and apologized for the error, and said that they will replace the bezel. Upon installing the new bezel the Tech realized that there was a color difference, again the Service Manager & the Tech came out and apologized...we are going to replaced all of the silver trim in the car from doors to dash!!!

I am very fortunate that I have a GREAT Dealership with 3 Certified and Diligent Crossfire Techs on staff. They even installed my McCulloch HID Light Kit and the installation will be covered under warranty.