The only trouble I had with them was with warranty price-gouging and getting the car certified.

Certification - I was speaking with Salesman #1 over the phone for 2 weeks before I was able to drive 300+ miles to Bonham. In that time, NO ONE was able to give me a price (even approximate) to certify a SRT with under 100 miles. ?? So, against my better judgment, I decided to drive up there anyway and hope for the best. They did offer me a fair price on a blind appraisal, which they actually bumped $500 higher when I got there, to my surprise...and I wanted an SRT, so I went. However, I didn't want to mess with the Salesman #1 when I got there.

The first guy that came out at 9:01 am was the lucky guy. The New salesman I had handed me the keys to 12 different crossfires when I arrived(the ones available in the two colors I was undecided on). I basically told this guy that I had a poor experience over the phone with Salesman #1, and wanted someone new. He said he could help and he did. I also had my co-worker with me, and both of us were buying an SRT, weren't leaving without one! So, this guy had the opportunity to sell 2 cars without having to 'sell' anything. He handed us keys, said drive them all, bring me the stock # you want, and we'll get it going. That's exactly what we did....and that is the only way I can be 'sane' at a dealership. I HATE DEALERSHIPS!

I ruled out 6 of those cars due to minor parking lot door dings/scuffs, 2 of them due to flat tires or low tires, and 1 due to apparently having a window slightly down during a rainstorm.

The other 3 were all perfectly straight, no exterior issues that I couldn't fix with a microfiber rag and some polish. Out of those 3, 1 of them had a little more 'surface' rust on the bolt heads, more aluminum oxidation, and what not under the hood. The last two were both in great shape, one had nav and the other didn't. I got the one with Nav.

The salesman didn't speak with me at all until I told him the car I wanted. I also drove the final three and of the three, the one I got seemed a little quicker for whatever reason?? I didn't know it was 'the one' until this happened, as I didn't even realize it had Nav. I didn't see the Nav until the papers were signed and we were on our way home (5 hours) to San Antonio. I drove it, it felt quick, and I said 'that's the one!' lol

I was a little un-impressed with their lot and car appearances - but in their defense, that town was a Dust Bowl while we were there with a LOT of wind. They did have a few cars under trees...which is a no-no, but there was no more room. They should've moved some of the other used cars in that area...

I was also a bit upset with the finance guy. The rates they offered were lame, even with a 720+ credit score, due to '0' down and rolling a $1,000 negative from my trade. They said the book value of the car didn't meet the loan amount, which is BS and I showed him. I will end up re-financing this month with about 3 points lower interest at my local credit union.
He also tried to charge me for $3,995 on the 8/80 'wrap' warranty, which only cost $1,200+/- from chryslerservicecontracts.com . I called his bluff on that and it pissed him off. The Chryslerservicecontracts.com offers a 12 month no interest plan. IF YOU BOUGHT A SERVICE CONTRACT FROM THE DEALER RECENTLY, IT MAY BE IN YOUR BEST INTEREST TO CANCEL IT AND BUY THE SAME ONE FROM CHRYSLERSERVICECONTRACTS.COM (or at LEAST check the price comparison!). I don't work for them, just know they are the most inexpensive I have found, and will likely save you compared to a dealer's price!

I saved myself $2,700/roughly $50 per month, because I knew better. Some people don't! My co-worker, who bought an SRT Roadster on the same day, didn't know better and paid the $3,995. Well, we had a HECK of a time getting them to Cancel it. We just finally got it done, and they are sending the rebate check to him as we speak(he paid cash for his car - must be nice!).

Anyhow - overall, they weren't that bad. I hate car dealerships with a passion, and I actually felt halfway decent leaving there. For once I left a stealership without wanting to hurt anyone.

I can't say the same for the dealership in Austin that I put a deposit on a car and had it sold out from under me...

SQ