I would definitely go and see the vehicle. Take pics if anything is wrong.

I would venture to guess that they probably damaged or broke a small part that takes forever to get, and the service dept. is telling you otherwise (or ignoring you all together). Seeing the car would help make sure there isn't anything MAJOR wrong with it.

Sadly, dealerships like this one ruin it for these cars...it really turns off their owners. These type of dealerships are more typical than the 'good' ones also (for all types of cars, not just the Crossfire).

Just remember why you bought the car in the first place and try to put the dealership hassle behind you. And, obviously, take it somewhere else next time.

I am going to take my car in before long with my hard-start issue. When I do, I'll have them attempt to diagnose it first. If they can, I will ask to take the car home and wait on parts. Unfortunately, you car was probably torn apart so driving it home may not have been an option (due to their mis-diagnosis).

Good luck - and I hate to see you bail out on us over a dealership hassle.

SQ