First off, remember that it isn't the car's fault. I'm sure it misses you as much as you miss it (Sorry, just saw Transformers for the first time). Second, it sounds like Chrysler is on your side. I'd be willing to bet that this isn't the first customer issue of this nature that stealership has had. Chrysler stands behind there cars and there customers. I have seen Chrysler Corp. put their Boot up a dealers behind on more than one occasion. Obviously take the car somewhere else next time. Here's another goodie for you. Chrysler has deep pockets when it comes to customer satisfaction. I've seen DCX provide a disgruntled customer a free Max Care Extended Warranty or Mopar Accessories an three occasions while working for a dealer, and the issues that those people had wasn't as bad as yours. So, the next time you speak to Chrylser Demand some compensation! Find out who the Dealership's Regional Service representative is and call him. If you ask, they will give you his information or have him call you. I would work it out with him and if all else fails, find a lawyer...