Please no offense, but might you be of the female persuation? There are a lot of morons who treat ladies this way.
No matter what, I would not stand for that type of treatment. Immediately you should ask to speak to the manager. If their attitude is the same then walk, no run out of there as quickly as you can.
I suspect there was something else going on with this individual (IRS just levied his wages, wife ran off with a circus clown, wife WOULDN"T run off with a circus clown...whatever) if not he needs to be pulled onto the carpet and beaten about the head and shoulders until he learns respect.
Having been a business owner I really appreciated when a customer informed me of rude employee behavior. Too often we just beat a retreat never to return telling everyone we know they should do the same. It is best to inform manager/owner. Rude employees can, and often do, ruin a business.
Originally Posted by AtomHeart
Well, my car is at the Dealer for warranty repairs, so all the fingers you all can cross for me are much appreciated.
It is in for:
1. Long Cranking Starts - car randomly cranks for 5-10 seconds before firing.
2. Creaking at rear passenger window - Upon accelerating, and decelerating the rear window emits a low "creeeeek"
3. Sluggish shifting - Car hits the rev limiter before the shift into second gear on hard acceleration
4. Headlights to be adjusted - pointing down 3 feet in front of the car
I was greeted this morning by the rudest jerk I've ever dealt with, and considered taking my keys back and leaving, but i really want my car fixed, so I sucked it up and acted like I didn't notice his attitude. When I first walked in, he asked if he could help me with a scowl, to which I answered, "I have an appointment at 7 for some warranty work." He then mumbled something that I didn't catch, so I replied, "I'm sorry?" to which he yelled at me, "WHICH ONE IS YOUR CAR?"
I knew at that point it was going to be a long stressful day. After going and tagging my car, he came back and asked what the problem was, and as I was telling him, he kept interrupting me and cutting me short like he didn't really want to hear my whining about car issues. Then, regarding the hard starting problem, I told him I had a video of what it's doing, and lifted my phone to play it for him. He said, "yea, that's fine." and walked away, leaving me holding the phone with the video playing.
I really pray that this place gets my car fixed completely, without adding damage so that I dont ever have to return to this place, but in all reality, are any other dealers around me any different? Not that I've seen, which is why I opted to leave my car there and hope for the best.
If any of the issues are resolved, I will post what the solution was. Wish me luck!