Thread: Almost had one, here's the story.
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Old Nov 20, 2007 | 06:24 AM
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RandyTC
Joined: Oct 2007
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Default Almost had one, here's the story.
I had brought a SRT-6 on eBay for 17,900 on October 8, 2007, everybody told me it was a great deal. Had arranged financing through the dealership and put a thousand down. I was going to fly up to Erie PA., where the dealership is located, to drive it back to Texas. I was going to leave on a Saturday and take the scenic route back over several days. The dealership called me the Friday before and said that a technician had spilled a leather cleaning solution on to the center console and had burn out the Auto stick module. They could not have the car fixed by Saturday because they would not have the part in on time, and to wait to fly up, they would call me on Monday with an update. I told them that the tickets were non-refundable and the dealership said they would, “take care of me on the airfare.” So alright, I waited for Monday, no call. Called them on Tuesday and they said that the transmission was not working properly, “it would shutter.” The dealership said they would call when it was fixed. I waited, then called them back on the following Monday, still not working. I talked to the General Manager, Brent, he said that for being patient they would gave me new tires and make sure the car was perfect for my road trip back to Texas.

Well great, the car was going to be perfect and a new set of tire too boot, was a little happier, but still no car. After a few more days I called the Internet sale manager cell phone twice, he told me he always has it on him, could not reach him. Then I checked my checking account online, and the dealership give the grand back and did even call me. Now, it’s hard to get money back from car dealers, right. Called the GM, Brent was not available, and then Mike, he was the finance guy, he told me that he was out of the loop, but would find out what’s going on and would call me back. About an hour later he called and said that the dealership could fix the car, they had burned out three modules trying to fix it, and had their best guys on it. Mike also mentions that they brought the car from an auction and would get their money back, because it was guaranteed. So I was not getting the car.

Now during all this I had talked to three people at the dealership; the Internet sales manager, the finance guy, and the GM. During one of my calls to the dealership, prior to the Friday before I was going to leave, the Internet sale manager had mention that a woman had come into the dealership and offered low twenties for the car. The Internet sales manager said that I was alright because I had put down a thousand on the deal. Ok, I was not too worried. I had put down a thousand, I was good, right. I guess not.

All I can do now is carfax or Autocheck the VIN to see if it has been registered under a new owner. If so, I can leave a negative feedback, with a note to email me for the whole story. I’m still in touch with the dealership, they said they would make me a deal on other crossfires, but they do not have any SRTs. I told them that I was interested and to send me pictures and prices, but I just want an SRT. I have not asked the dealership about refunding the airfare yet that is why I’m keeping them on good terms. If they are tell me the truth, then I will just be disappointed, but if the car has a new owner. I will not be happy, to understate it. If anyone has any thoughts or comment please post. Also sorry for the long post, I wanted a complete picture. The dealership could be telling the truth.
 
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