Preface: I did not order grills from donoutwest.

I am thoroughly impressed with Don's good business sense. Keeping your existing and potential clients informed when things don't go as planned or change due to outside factors makes all the difference in customer satisfaction.

And now to pass along an unexpected price reduction to those that already ordered is just amazing.

Kudos to you, donoutwest. You are a rare breed.

(Why am I not surprised his name is the same as mine.)