I have exactly the same problem, the driver's side is relatively quiet but the passenger side sounds like the window is down slightly. Just had a good look around the window edge and I can see no difference between the passenger and driver's windows, the door is also closed and aligned with the body.

Stealer says they will need the car for two days to investigate because it could be above the window in the roof rail area, got to say that this looks OK to me but then again I don't know what I am looking for.

I notice the post above highlights several possible causes for this, could anyone place the Chrysler official explanations on this post or give us a link to these documents.

Problem is the driver's side is OK at the moment, give a car to the stealers and that side will probably end up knackered as well.

Sorry but I am new to this forum, what are "TSB's"?

Alan.