CA:

That is just nonsense.

I picked my car up yesterday for the radiator hose recall and the second wind noise TSB. Both warranty, and no charge. My car was whashed outside, and the floor swept inside.

My advice? Call and ask to speak to the owner/manager of the dealership. Be polite, but make sure he understands how unhappy you are in how you received your car back from service.

And my dealership makes follow up calls a few days after service to see if I was pleased with the work. If yours does that, be honest and tell them. It is the only way to fix this type of sloppy service.

And finally, if they don't care, you are right. Find another dealer!