Originally Posted by ssscott75074
I think all Crossfire owners should petition Daimler-Chrysler to transfer our warranties from Chrysler service to Mercedes-Benz service.
My own experience with Chrysler service has not been terrible, but it's clear that they don't treat the Crossfire any differently than any other Chrysler product. I expect this will bite all of us in the rear eventually, and we've heard many horror stories on this forum of specific incidents.
Crossfire service should be identical to SLK320 service, which the Chrysler dealership simply does not provide and seems incapable of comprehending. These cars simply belong in a Mercedes-Benz service center, not Chrysler. Crossfire will only become more of a ******* child to Chrysler service when this model is discontinued.
Does anyone know where such a petition should be filed? I'm afraid the complaint would fall on deaf ears no matter where it is sent, especially to Chrysler.
I'm not sure what your dealer does but at my dealership, starting from the year that I got my Crossfire, which was the first car on the lot, they had a tech that was sent for special training specifically on the Crossfire.
Subsequently, they also had techs that were trained on the cars that shared MB technologies like the 300 and the Pacifica.
The Crossfire tech is still at my dealership and he's the only one that touches my car when I go in for anything and I don't even have to request it, it just done that way, great guy and is very communicative and open to collaboration.