Unfortunately, I'm out of warranty for a fix.....My car is a 2004 with 39,000 miles. My car was put in service in September 2003. I sure wish this could be covered under warranty or a recall.

Definitely going to a new dealer in the future. My biggest fear is that I take the car in on Monday and have them install the resistor and still not have things working correctly.....I did say to the service guy several times...."you're sure the resistor is going to fix the problem" and he said yes. I do believe the blower motor was bad when he showed it to me. The contacts looked like they'd gotten really hot and burned and the brushes looked horrible.