Re: Straight Up Age Discrimination... is it really my fault?!
Dude, this has nothing to do with age. I'm 32 and a military officer. My local dealer gave me the same attitude. I even showed up in uniform on my way home from work and was surprised that I was still treated like a POS. I finally requested to speak to the service manager after a couple of days of nonsense. I met with her and demanded that they fix my car and all of the problems they created in the process. I also contacted Chrysler customer service and actually spoke with someone who was on my side. Unfortunately, they passed me off to someone who was not on my side. Long story short, they never did fix the original problem, but i got a new interior out of the mess because they ruined it with grease, scratches, and scuffs. The fact is that Chrysler dealerships hate this car. It created tons of headaches for them because they have to special order Mercedes parts, send techs to special training, and use completely different methods of repair diagnosis. It never made them any money, and many probably lost money on the car. They hate the car and can't stand seeing one come in for repair because they are difficult to work on compared to a Sebring or PT Cruiser.
Man, I am so sick of hearing about how poorly Xfire owners are treated by the dealerships. I really wish there was some way we could all write a group letter or sign a formal complaint and send it to Chrysler. Better yet, create a forum or web page that publicly lists the dealerships to avoid. Not that Chrysler dealerships care about our forum, I'm going to start a thread right now!
Last edited by cgocifer; Jan 29, 2008 at 08:08 PM.