Originally Posted by Cruiser
Well I picked up my car. What a story I got!
First of all, when you pay $100.00 for an oil change, they are showing they check "all" the fluids, and report if they find something wrong. Well I have been telling them for two years that my car had the rear end whine, kept getting told it was my tires. Have new tires now....still the whine....
So, I go and pick it up! They charged me $125.00 for the new fluid for the rear end. Because it was out of the 3yrs/36,000 miles. I have an 04'. So I talked to the service manager and told him that I just had the oiled changed 3 weeks ago, and NO report that that fluid was black.
And they test drove it, and said the whine was gone. So I am thinking great, they don't have to mess with my car. And I guess paying the $125.00 was worth that.
So I get into my car and drive it home, testing it at 70 mph and the whine is still there. I call the service guy that wrote up the repair order. Now keep in mind that the Service Manger told me they would "refund the $125.00" if I was not happy.
So the service guy told me that the shop guys can't drive the car over the speed limit. That they didn't hear the whine at 65.
Tomorrow I will be taking the car back, and I will PUT The service manager in my car, and take him for a very long ride. And he and I will go over 70 mph, and trust me they will refund my money and fix my car!
I kinda think because I am a girl, they think I am stupid, BUT they have met their match with me......